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TechCom Support
May 03, 2024
In InformationSecurityTechnology
To provision a Windows Server 2019 for initial deployment, you can follow these general steps: 1. Prepare Hardware and Software: - Ensure that you have the necessary hardware resources (such as CPU, RAM, and storage) to run Windows Server 2019. - Obtain a valid Windows Server 2019 installation ISO or DVD. 2. Configure BIOS/UEFI Settings: - Access the BIOS or UEFI settings of the server. - Configure the boot order to prioritize booting from the installation media (DVD or USB). - Save the changes and exit the BIOS/UEFI settings. 3. Boot from Installation Media: - Insert the Windows Server 2019 installation DVD or USB drive into the server. - Restart the server to boot from the installation media. 4. Install Windows Server 2019: - Follow the on-screen instructions to start the Windows Server 2019 installation process. - Choose the language, time and currency format, and keyboard or input method preferences. - Select "Install Now" to begin the installation. 5. Enter Product Key: - Enter a valid product key for Windows Server 2019 when prompted. Alternatively, you can proceed with a trial version. 6. Accept License Terms: - Read and accept the license terms to proceed with the installation. 7. Choose Installation Type: - Select the installation type. You can choose between "Windows Server 2019 Standard" or "Windows Server 2019 Datacenter." 8. Select Installation Drive: - Choose the drive or partition where you want to install Windows Server 2019. 9. Begin Installation: - Wait for the installation process to complete. The server will restart several times during the installation. 10. Set Administrator Password: - After the installation is complete and the server reboots, you will be prompted to set the administrator password. 11. Configure Network Settings: - Set the IP address, subnet mask, default gateway, and DNS settings for the server. 12. Join Domain (Optional): - If the server is part of a domain, join it to the domain. 13. Install Updates and Drivers: - After the initial deployment, install any necessary updates and drivers for the server hardware. 14. Configure Server Roles and Features: - Use Server Manager or PowerShell to install and configure server roles and features as needed for your environment. 15. Configure Security Settings: - Implement security best practices, such as configuring firewall rules, enabling Windows Defender, and setting up user access controls. 16. Perform Regular Backups: - Set up a backup solution to regularly back up critical data and configurations to ensure data integrity and disaster recovery readiness. By following these steps, you can provision a Windows Server 2019 for initial deployment and configure it according to your organization's requirements. #microsoft365 #windowsserver2019
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TechCom Support
May 03, 2024
In InformationSecurityTechnology
To log in to another network user in Command Prompt (cmd), you can use the `runas` command. Here's how to do it: 1. Open Command Prompt: - Press `Windows key + R` on your keyboard to open the Run dialog box. - Type `cmd` and press Enter. This will open Command Prompt. 2. Run Command as Another User: - In the Command Prompt window, type the following command: ``` runas /user:<username> cmd ``` Replace `<username>` with the username of the user account you want to log in to. 3. Enter User Password: - After executing the command, you will be prompted to enter the password for the specified user account. Type the password and press Enter. 4. Authenticate: - If the entered password is correct, a new Command Prompt window will open, logged in as the specified user. 5. Execute Commands: - You can now execute commands in the new Command Prompt window under the context of the specified user. Using the `runas` command allows you to run programs or Command Prompt sessions under a different user account while logged in to your current user account. This can be useful for troubleshooting or performing administrative tasks that require elevated privileges. #microsoft #windows11
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TechCom Support
May 03, 2024
In InformationSecurityTechnology
To perform a Winsock reset in Windows 11, follow these steps: 1. Open Command Prompt with Administrative Privileges: - Right-click on the Start button or press `Windows key + X` on your keyboard to open the Power User menu. - Select "Windows Terminal (Admin)" or "Command Prompt (Admin)" from the menu. This will open Command Prompt with administrative privileges. 2. Run the Netsh Command: - In the Command Prompt window, type the following command and press Enter: ``` netsh winsock reset ``` 3. Restart Your Computer: - Once the command execution is complete, restart your computer to apply the Winsock reset. 4. Verify Changes: - After restarting your computer, check if the Winsock reset resolved your network connectivity issues. - Test your internet connection by browsing websites or running network-related applications to ensure that the Winsock reset was successful. Performing a Winsock reset can help fix various network-related issues by resetting the Windows Sockets (Winsock) catalog to its default state. This process can resolve problems such as network connection errors, limited connectivity, and inability to access certain websites or services. #networking #microsoft #windows11
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TechCom Support
May 03, 2024
In InformationSecurityTechnology
To update DNS settings in Windows 11, you can follow these steps: 1. Open Network Settings: - Click on the Windows icon in the taskbar or press the Windows key on your keyboard to open the Start menu. - Type "Settings" and press Enter to open the Settings app. - In the Settings window, click on "Network & internet" from the list of options. 2. Access Network Settings: - In the Network & internet settings, select "Advanced network settings" located under the "Advanced network settings" section. 3. Open Network Adapter Settings: - Scroll down and click on "Advanced options" under the name of your active network connection (e.g., Wi-Fi or Ethernet). 4. View Network Adapter Properties: - Under Network Adapter Options, click on "Properties" next to the IPv4 or IPv6 protocol, depending on which one you want to configure. 5. Change DNS Server Settings: - In the Properties window, locate the "Internet Protocol Version 4 (TCP/IPv4)" or "Internet Protocol Version 6 (TCP/IPv6)" entry, depending on your preference. - Click on it to select it, then click the "Properties" button below. 6. Configure DNS Settings: - In the Properties window, select the option to "Use the following DNS server addresses." - Enter the preferred and alternate DNS server addresses provided by your DNS provider or network administrator. You can use public DNS servers like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). - Optionally, you can check the box that says "Validate settings upon exit" to test your DNS configuration. - Click "OK" to save your changes and close the Properties window. 7. Verify Changes: - Once you've updated the DNS settings, close any open windows and restart your computer to apply the changes. - After restarting, you can verify that the new DNS settings are active by visiting a website or using the command prompt to perform a DNS lookup. By following these steps, you can easily update DNS settings in Windows 11 to use custom DNS servers of your choice. #microsoft #windows11
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TechCom Support
Apr 02, 2024
In InformationSecurityTechnology
To restart a service that has crashed using the Services console (services.msc) in Windows Server 2016, follow these steps: 1. Open Services Console: - Press `Win + R` on your keyboard to open the Run dialog. - Type `services.msc` and press `Enter`. This will open the Services console. 2. Locate the Crashed Service: - In the Services console, locate the service that has crashed from the list of services. You can scroll through the list or use the search function to find the service quickly. 3. Check Service Status: - Check the Status column to confirm that the service has indeed stopped or crashed. It will typically display "Stopped" or "Stopped (faulting)" if the service has crashed. 4. Restart the Service: - Right-click on the crashed service that you want to restart. - From the context menu, select "Restart." This action will attempt to stop and then start the service again. 5. Verify Service Restart: - Once you've initiated the restart, monitor the Status column to see if the service changes from "Stopped" to "Running." - Additionally, you can check the system event logs or service-specific logs for any error messages or events related to the service restart. 6. Alternative Method - Start Service: - If the "Restart" option is not available or does not work, you can alternatively select "Start" from the context menu to manually start the service. This action will only start the service without attempting to stop it first. 7. Check Service Functionality: - After restarting the service, verify that it is functioning correctly. You may need to test the functionality of the service to ensure that it is operating as expected. 8. Troubleshoot Further (if necessary): - If the service continues to crash or encounter issues after restarting, you may need to investigate further to identify and address the underlying cause. This could involve reviewing event logs, checking for software conflicts, or troubleshooting configuration issues. By following these steps, you can effectively restart a crashed service using the Services console in Windows Server 2016, helping to restore functionality and maintain system reliability. #microsoft #windowsserver2016
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TechCom Support
Apr 02, 2024
In InformationSecurityTechnology
The process of adding a printer by IP address to a Windows 10 computer is commonly referred to as "adding a network printer manually." Here are the steps to accomplish this: 1. Obtain the Printer's IP Address: - Identify the IP address of the network printer you want to add. This information can usually be found on the printer's control panel or by printing a configuration page from the printer. 2. Open Settings: - Click on the "Start" menu or press the Windows key, then click on the gear icon to open "Settings." 3. Access Devices Settings: - In the "Settings" window, click on "Devices." 4. Add a Printer or Scanner: - In the "Devices" settings, select the "Printers & scanners" tab from the left sidebar. - Scroll down and click on the "Add a printer or scanner" button. Windows will start searching for available printers on the network. 5. Select "The printer that I want isn't listed": - If your printer is not automatically detected, scroll down to the bottom of the list and click on "The printer that I want isn't listed." 6. Select "Add a printer using a TCP/IP address or hostname": - In the "Add Printer" dialog box, select "Add a printer using a TCP/IP address or hostname" and click "Next." 7. Enter the Printer's IP Address: - Enter the IP address of the printer in the "Hostname or IP address" field. Windows will automatically detect the port and adjust the settings accordingly. - Click "Next" to continue. 8. Install Printer Driver: - Windows will attempt to locate the printer. Once the printer is found, select the appropriate printer model from the list or click on "Have Disk" to install a specific driver if necessary. - Click "Next" to proceed. 9. Name the Printer: - Enter a name for the printer or use the default name provided by Windows. - Optionally, you can set the printer as the default printer if desired. - Click "Next" to complete the installation. 10. Test the Printer: - After the installation is complete, Windows will prompt you to print a test page to verify that the printer is functioning correctly. - Click "Print a test page" to send a test print job to the printer. 11. Finish Installation: - Once the test page is printed successfully, click "Finish" to complete the installation process. - You should now be able to use the newly added network printer from your Windows 10 computer. By following these steps, you can add a printer by IP address to a Windows 10 computer and start using it for printing tasks on your network. For Ricoh printer Follow Ricoh KB For Sharp printer Follow Sharp KB For Xerox printer Follow Xerox KB For Zebra printer Follow Zebra KB #windows10 #microsoft
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TechCom Support
Apr 02, 2024
In InformationSecurityTechnology
Reimaging a Windows 10 computer involves wiping the existing operating system and reinstalling a clean copy of Windows 10. Here's a general process to reimage a Windows 10 computer: 1. Prepare the Reimaging Environment: - Ensure you have a Windows 10 installation media or an image file (ISO) containing the Windows 10 setup files. - Prepare a bootable USB drive or DVD with the Windows 10 installation media. - Backup any important data on the computer as the reimage process will erase all existing data. 2. Access the Boot Menu: - Insert the bootable USB drive or DVD into the computer. - Restart the computer and access the boot menu by pressing a specific key during startup (usually F12, F10, or Esc). - Select the bootable USB drive or DVD from the boot menu to start the Windows 10 setup process. 3. Initiate the Reimage Process: - Follow the on-screen instructions to begin the Windows 10 setup process. - Choose the language, time, and keyboard input preferences. - Click "Install Now" to proceed. 4. Enter Product Key (if required): - Enter the Windows 10 product key when prompted. If you don't have a product key, you can select "I don't have a product key" to continue with the installation. You can activate Windows later. 5. Select Installation Type: - Choose the installation type. Select "Custom: Install Windows only (advanced)" for a clean installation. 6. Partitioning and Formatting: - Select the disk or partition where you want to install Windows 10. - If necessary, delete existing partitions to create a single partition for Windows 10. - Click "Next" to continue. 7. Install Windows 10: - Windows 10 setup will copy files, install features, and update settings. The computer may restart several times during the installation process. 8. Set Up Windows 10: - Follow the on-screen prompts to configure settings such as region, language, keyboard layout, and user account. - Customize privacy settings according to your preferences. 9. Install Drivers and Updates: - After Windows 10 is installed, download and install the necessary drivers for your hardware components, such as graphics, network, and chipset drivers. - Install Windows updates to ensure the system is up to date with the latest security patches and improvements. 10. Install Applications: - Install any required applications or software that were previously installed on the computer. - Restore backed-up data and files to the computer if necessary. 11. Activation and Verification: - Activate Windows 10 using a valid product key if you haven't already done so during the installation process. - Verify that all hardware components are functioning properly. By following these steps, you can successfully reimage a Windows 10 computer, providing a clean and fresh installation of the operating system. #windows10 #microsoft
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TechCom Support
Apr 02, 2024
In InformationSecurityTechnology
Deploying software to managed endpoints through SCCM (System Center Configuration Manager) involves several steps. Here's a general process: 1. Prepare the Software Package: - Obtain the installation files for the software you want to deploy. - Create a source directory containing the necessary files and resources for the installation. - Ensure that the software package is compatible with SCCM and can be deployed silently or with minimal user interaction. 2. Create a Package in SCCM: - Open the SCCM console and navigate to the "Software Library" workspace. - Right-click on "Packages" and select "Create Package." - Fill in the required information, such as name, version, manufacturer, and source directory containing the installation files. - Specify the program to be executed during deployment, including any command-line arguments or installation options. 3. Distribute the Package: - Once the package is created, distribute it to distribution points within your SCCM infrastructure. - SCCM will replicate the package content to distribution points, ensuring that clients can access the installation files locally. 4. Create Deployment Task Sequence: - Navigate to the "Software Library" workspace and select "Application Management." - Right-click on "Applications" and choose "Create Application." - Specify the application information, including name, description, and deployment type. - Associate the application with the previously created package and program. - Configure deployment settings, such as target collection, installation behavior, and scheduling. 5. Deploy the Application: - After creating the deployment task sequence, right-click on the application and select "Deploy." - Choose the target collection of devices to which you want to deploy the software. - Configure deployment settings, such as installation deadline, user notifications, and deployment options. - Review and confirm the deployment settings before finalizing the deployment. 6. Monitor Deployment Status: - Monitor the deployment status in the SCCM console to track the progress of the software installation. - View deployment status reports to identify any issues or errors encountered during deployment. - Take necessary actions to troubleshoot and resolve any deployment-related issues. 7. Client Installation: - On managed endpoints, SCCM client agents will receive deployment instructions from the SCCM server. - The SCCM client will download the necessary installation files from the distribution points and execute the deployment according to the configured settings. - Users may receive notifications or prompts depending on the deployment settings, but the installation should proceed silently in most cases. By following these steps, you can deploy software to managed endpoints efficiently using SCCM, ensuring consistent and controlled software distribution across your organization. Click to see Microsoft KB #microsoft
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TechCom Support
Apr 02, 2024
In InformationSecurityTechnology
To perform a Traceroute (tracert) in Windows 10 using the Command Prompt, follow these steps: 1. Open Command Prompt: Press the `Windows` key, type "cmd", and press `Enter` to open the Command Prompt. 2. Run Tracert Command: Type the following command and press `Enter`: ``` tracert <destination> ``` Replace `<destination>` with the domain name or IP address of the target server or website you want to trace the route to. 3. View Traceroute Results: The Traceroute command will begin tracing the route to the specified destination. It will display each hop along the way, showing the IP address, hostname (if available), and response time of each intermediate router or server. The results will include information on the number of hops, as well as any timeouts or errors encountered. 4. Analyze Results: Review the Traceroute results to identify the path taken by your network packets to reach the destination. Look for any high latency or packet loss at specific hops, which may indicate network congestion or connectivity issues. 5. Optional Parameters: You can customize the Traceroute command by adding optional parameters: - `-d`: Performs a trace without resolving IP addresses to hostnames. - `-h <max_hops>`: Sets the maximum number of hops to search for the target. - `-w <timeout>`: Sets the time, in milliseconds, to wait for each reply. 6. Save Results: If needed, you can save the Traceroute results to a text file for further analysis by appending `> filename.txt` to the end of the Traceroute command. For example: ``` tracert <destination> > trace_results.txt ``` This will save the output to a file named "trace_results.txt" in the current directory. 7. Exit Command Prompt: Once you've completed the Traceroute, you can close the Command Prompt window by typing `exit` and pressing `Enter`, or simply clicking the close button. By following these steps, you can effectively perform a Traceroute in Windows 10 using the Command Prompt to diagnose network connectivity issues and troubleshoot routing problems. #windows10 #microsoft
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TechCom Support
Apr 02, 2024
In InformationSecurityTechnology
In Windows 10, you have the flexibility to choose the timing and method for receiving the most recent updates, ensuring your device operates smoothly and securely. To access your options and view available updates, simply click on: Start button, then Settings -> Update & Security -> Windows Update . #windows10 #microsoft
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TechCom Support
Dec 31, 2023
In InformationSecurityTechnology
To create a new user in the Admin 365 Dashboard, follow the steps below. -Access the Admin Center on the following site: https://admin.microsoft.com/ -Click on Users then, click on Active Uses, then click on Add a user. -Ensure to fill up the necessary info in the Set up the basics pane. Click Next. -Fill the necessary info in the rest of the pompts. -Create the appropriate email and domain. -Create the nesssary password, or let the system generate one for you. Then chose the option for password change requirements. -Assign the appropriate product license. -Assign roles if necessary. Then complete the user creation. -Notify the user's supervisor by email and cofirm the user completion. #knowledgearticles
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TechCom Support
Dec 27, 2023
In InformationSecurityTechnology
1. Click on start then type CMD, and open as administrator. 2. Type Ping and the ipv4 address to target, ex 192.168.1.1. 3. Wait for the results, and see if the ping was successful or failed. #KnowledgeArticles
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TechCom Support
Dec 27, 2023
In InformationSecurityTechnology
1. Click on start, then type CMD and launch as administrator. 2. Type Arp -a and press enter. 3. See the internet address of each device and also their ipv4 address. #KnowledgeArticles
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TechCom Support
Dec 27, 2023
In InformationSecurityTechnology
1. Click Start, then type CMD. 2. Run CMD as administrator. 3. Type ipconfig /all and press enter. 4. Find your Ethernet adapter on the results. Then find the default gateway ipv4 address. #KnowledgeArticles
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TechCom Support
Dec 27, 2023
In InformationSecurityTechnology
Follow these steps if you want to perform a basic software removal process in a Windows 7-10 system. 1. Ensure you have admin rights on your system. 2. Click on the browse bar in the taskbar, and type control panel, then open the control pane. 3. Once in the control panel, find the programs and features icon if you are on the icons view. If you are in the "category view" click on uninstall a program on the left side of the screen menu. 4. Click on the program to be removed, then click on uninstall at the top of the pop window, then click ok on the promt. Wait for the program to finish uninstalling.
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